Date : 04/2025 – 06/2025

Description : Migration project from PRTG to ZABBIX and Grafana for improved network monitoring and visualization.

URL : https://ccnb.ca/

Date : 12/2006 – 09/2022

Description :

• • Intervene to repair first and second-level incidents, while monitoring high-level incidents until resolution.
• • Provide technical support at all levels to users in bank branches and headquarters (+500 users).
• • Ensure the availability of IT resources and services, including servers and user workstations.
• • Assist the bank's entities in determining their needs and using IT tools and applications (organizing training, providing one-off assistance, etc.).
• • Support the availability and security of IT assets; control the movement of IT assets (assignment, transfer, withdrawal, or loan in accordance with relevant provisions, etc.) to maintain a reliable inventory at all times.
• • Monitor the services provided by external stakeholders.
• • Support the administration of authorizations.

URL : https://www.groupebcp.com/

Date: 12/2005 – 06/2006

Description: Mastered the field of computer maintenance and the development of management applications and static & dynamic websites:
- Web development using JavaScript, PHP, MySQL, HTML, CSS & ASP (example: digitalink.dx.am),
- Application development using VB.NET, VB6, SQL Server, MS Access (example: invoicing solution for ORIENT PNEU S.A.R.L.),
- Assembly and installation of computer units & peripheral maintenance.

URL: digitalink.dx.am