IT Support and Cybersecurity Specialist with over 15 years of experience in technical support, system administration, and cybersecurity within a demanding banking environment. I hold a diploma in Cybersecurity from the Collège Communautaire du Nouveau-Brunswick (CCNB) , earned with honors , and completed a hands-on internship focused on migrating network monitoring tools from PRTG to Zabbix and Grafana , strengthening my skills in network monitoring and data visualization. I am certified in Certified in Cybersecurity (ISC²) , Google Technical Support Fundamentals , and Microsoft Azure Fundamentals , which demonstrates my solid technical foundation and commitment to maintaining up-to-date and recognized expertise in the field.